How you can cure ugly

09 Apr 2026 - Simon Palmer - Vet Practice Sales

When it comes time to sell a business, first impressions count. Unfortunately, many otherwise solid businesses can look a bit ugly at first glance. They are diamonds in the rough, with their true value and attractiveness buried under a layer of poor financial presentation and clutter.

The good news is that a business that looks “ugly” to buyers often isn’t — it’s just badly presented. Behind the messy exterior, there’s often a strong, profitable and desirable operation waiting to be revealed. The key is knowing how to uncover and highlight what’s really there.

1. The Financial Facelift: Fixing Opaque and Poorly Maintained Accounts

Nothing turns buyers off faster than confusing financials. 

Too often, business owners present buyers with accounts that have vague expense categories that mask what’s really going on. Costs that should be separated get lumped together under a catch-all. For example:

  •  “staff expenses” (that may include a combination of some, all or no staff amenities, team events, Christmas and birthday presents, CPD, uniforms, etc.)  
  • “professional fees” (that may include accountants, lawyers, consultants, technicians).

Presenting financials in an opaque way like this represents work that the buyer and their advisers will need to do in order for them to assess the opportunity, and may eliminate otherwise ideal buyers who have a low threshold of the time and effort that they are willing to put into this kind of investigation.

 

2. Removing the Noise: Adjusting for Non-Recurring and Personal Expenses

Many small and medium businesses carry a layer of “noise” in their profit and loss statements — personal expenses, one-off costs, or discretionary spending that inflate the expenses, reduce the profit and understate the true business performance.

Things like:

  • The owner’s personal car expenses
  • Travel or entertainment that’s really lifestyle, not business
  • One-time repairs, legal fees or equipment purchases.

Left unadjusted, these items artificially depress profit and make the business seem less valuable than it really is.

A skilled business broker will perform normalisations — identifying and removing these non-recurring or personal costs so that buyers see the real profit of the business. 

3. The Reveal: Presenting a Business in its Best Light

Once the financial clutter is cleared, the transformation can be remarkable. The same business that once looked risky or underwhelming can suddenly appear as a strong, profitable and attractive investment.

The Takeaway

You can’t sell what buyers can’t see — and, too often, what they can’t see is the real value hidden beneath messy financials and poor preparation.

The good news? Ugly can be cured.

With the guidance of an experienced business broker who knows how to interpret, adjust, and present your business properly, what once looked average can quickly become attractive — and what once looked unsellable can shine.

After all, beauty isn’t just in the eye of the beholder. In business sales, it’s in the hands of the professional who knows how to prepare and present it.